COVID-19 (Coronavirus)

To Our Valued Partners:

In response to the unprecedented impact on our daily activities related to the global COVID-19 (coronavirus) pandemic, WWT International, as an organization, are taking proactive steps to maintain business continuity and stay connected to the needs of our partners.

Safety & Continuity - First and foremost, our priority is the safety of our employees, customers and suppliers. We have implemented the necessary controls and are adjusting our operations as required to meet the evolving guidelines related to social distancing and work environment cleanliness. We are developing alternate work plans and implementing procedures to allow our employees to operate remotely where possible.

Connectivity - We understand and support the decisions of organizations to limit travel and face-to-face meetings. We have restricted travel to only essential trips needed to support ongoing operations, implemented a strict ban on international travel for all others. The primary method of contacting WWT remains through phone call or email, should a more detailed meeting be required, all of our global facilities and commercial staff have video conferencing capabilities. We are directing all our staff to utilize this tool when needed to ensure that we maintain the strongest communication link possible.

Supply Management - The impact on global supply chain operations is a concern that we all share. Our worldwide investment in strategically located inventory and operations centers enables us to maintain continuity of supply. We are in regular contact with our supply chain partners to ensure that we fully understand order status and quickly respond to potential supply gaps and mitigate any impact.          

WWT International is fully committed to supporting our Global Operations, to the extent permitted by national and local authorities. This requires collaboration, creativity and agility to address the quickly changing environment. We thank you for your continued confidence in WWT International and we look forward to working together during these challenging times.